At ZENVARATH, we strive to ensure complete satisfaction with your purchases. If you are not entirely satisfied with your product, our Returns Policy outlines the procedures you can follow to return or exchange items purchased from us.
Items must be returned within 30 days of receipt for a refund or exchange. To qualify for a return, the item must be unused, in the original packaging, and in the same condition that you received it.
Certain items are excluded from returns, including perishable goods, custom-made products, and intimate apparel. For more details, please contact our customer service team.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. Upon approval, your refund will be processed, and a credit will be applied via the original payment method within 7-10 business days.
If you wish to exchange an item for a different size or color, please include details of the desired exchange in your return package. Note that exchanges are subject to inventory availability.
For further inquiries or assistance, please contact our customer service team at any time. We are committed to ensuring a seamless shopping experience with ZENVARATH.